Shipping Policy
Free shipping on orders
Order Processing Time:
- All orders will be processed within 3-5 business days.
Note: Business days include Saturdays and Sundays. However, please note that logistics updates may be delayed over the weekend. This is a normal occurrence.
Shipping Methods & Delivery Times
| Country/Region | Shipping Carrier | Delivery Time |
|---|---|---|
| United States | DHL/UPS/FedEx | 3-5 business days |
| Canada | DHL/UPS/FedEx | 3-5 business days |
| Singapore | DHL/UPS/FedEx | 5-8 business days |
| Spain | DHL/Correos | 5-8 business days |
| Germany | DHL/UPS | 5-8 business days |
| France | DHL/UPS | 5-8 business days |
| Italy | DHL/UPS | 5-8 business days |
| Poland | DHL/UPS/FedEx | 8-10 business days |
| Czech Republic | DHL/UPS/FedEx | 8-10 business days |
| Other Countries | DHL/UPS/FedEx | 10-15 business days |
Tracking Information:
Once your order is shipped, we will send tracking details to the email address provided at checkout.
Customs & Duties:
Customs duties are typically not charged. If any duties are applied, they are usually minimal and represent a small percentage of the total order value.
Additional Notes:
-
Spain Shipping Restrictions:
We are unable to ship to the following Spanish postal codes:
35000-35999, 38000-38999, 51000-51999, 52000-52999.
If your address falls within these postal codes, please refrain from placing an order. -
U.S. Military-Managed Areas:
We are unable to ship to U.S. military-managed areas, including APO, FPO, and DPO addresses. Please ensure your shipping address is not in these regions when placing an order. -
Additional Shipping Fee for U.S. Customers
Due to a recent increase in U.S. customs duties, additional shipping fees will apply to orders placed by customers in the United States.
We will notify you of the specific amount via email—please keep an eye out for our message.