Return, Refund & Warranty Policy
Return & Refund Policy
Our return and refund policy allows customers to return items within 30 days of receipt. If the return is accepted, we’ll process your refund promptly once we receive the product in its original condition.
Please fill out the form below to contact us regarding your return. Once we receive your request, we will get back to you as soon as possible with detailed instructions on how to proceed.
Once we receive your return and confirm that the item is in its original condition, with packaging intact and all components and accessories included, we will process your refund within 3 business days to the original payment method. If you have any questions, feel free to reach out to us through the contact form.
Items must be returned within 30 days of receipt. Returns beyond 30 days are considered used and will not be eligible for a refund or exchange.
- If the return is due to a product defect or quality issue, we will cover the return shipping costs.
- If the return is not due to a product defect or quality issue, the customer will be responsible for the return shipping costs.
All returned items must be in their original packaging with all components and accessories included. You must also provide the following information:
- Tracking number
- Reason for return
- Order number
Warranty Policy
Our warranty covers defects in manufacturing, ensuring peace of mind for your purchase. We offer a 3-year limited warranty for products.
If you need to submit a warranty claim, please fill out the form below to contact us regarding your warranty request. Once we receive your form, we will promptly review your request and assist you further.
We offer a 3-year limited warranty for defects in manufacturing (excludes damages caused after receipt or due to misuse).
Accessories are covered by a 3-month warranty.
- Damages occurring after receiving the item.
- Damages due to misuse, improper handling, or other non-manufacturing defects.
- Products beyond the warranty period will not be eligible for repair or replacement.
Common Questions About Returns and Warranty
Other Information
Please ensure that all returned items are in their original condition, including all packaging, components, and labels. Returns must be completed within 30 days, and defective items must be reported and returned within the warranty period. Products beyond the warranty period are not eligible for repair or replacement.
We’re here to assist you!
Contact Us for Return or Warranty Requests
Please fill out the form below to submit your return or warranty request. Once we receive your submission, we will review it promptly and get back to you with detailed instructions or assistance. Your satisfaction is our priority!
Our Customer Support Hours:
Available Monday to Friday: 8:00 AM - 8:30 PM
Average Response Time: 24 hours